Frequently Asked Questions

  • Yes, generally our clients provide their own table settings, glassware, and linens to match the personal style of their home. However, we want your night to be completely stress-free, so we are more than happy to assist in coordinating any premium rentals you might need to bring your vision to life.

  • We want to walk into a functional workspace, so we just ask that your kitchen counters and sink are cleaned and cleared before we arrive. We will also need one clear, available shelf in your refrigerator to store cold ingredients while we prep. Lastly, please make sure your kitchen is stocked with basic cleaning essentials we can use, such as trash bags, dish soap, and fresh sponges.

  • Because we provide an incredibly personalized experience, our calendar fills up quickly. Our services are booked on a strict first-come, first-served basis. Your date is only officially locked into our schedule once we receive a 30% non-refundable deposit.

  • We accept all major credit cards and cash. To keep our bookkeeping secure and straightforward, we do not accept personal checks, cashier's checks, or any other forms of payment.

  • Our standard service area covers Scottsdale, Paradise Valley, and Phoenix. We absolutely love traveling to beautiful destinations like Sedona and Flagstaff for special events. For these trips, a travel fee of $125 per hour will be added to your final bill, which only applies to the drive time getting to your location. We cover our own travel time back home to the valley.

  • Absolutely. We carry full liability insurance for our business, and our service staff is entirely ServSafe certified, meaning your kitchen and your guests are in highly professional, safe hands.

  • We take health and safety incredibly seriously, and we are happy to accommodate lifestyle choices like standard gluten-free, dairy-free, and vegetarian diets, as well as specific nut allergies, since everything is prepared fresh. However, if a guest suffers from medically advised Celiac disease or strictly follows a vegan lifestyle, we are unfortunately unable to accommodate them due to the nature of our kitchen workflows and menus. In those instances, we kindly ask that you make separate dining accommodations for those specific individuals so everyone can enjoy a safe evening.

  • For a standard dinner party, we typically arrive about two hours before your first course is scheduled to be served. This gives us plenty of time to set up our stations and start cooking. Once dessert is served, we spend about an hour thoroughly cleaning your kitchen, wiping down the counters, and washing the dishes we used, meaning we are usually out of your hair within four to five hours total.

  • Due to local liquor laws, we cannot legally purchase or supply the alcohol for your event. However, once your menu is finalized, we are more than happy to give you expert recommendations on specific wine pairings or cocktail ingredients so you can stock up on exactly what you need before we arrive.

  • To ensure the highest quality of service and a seamless flow for your dinner party, we do not accommodate children who will be eating separately from the main menu. Because of strict dietary restrictions, specific health concerns, and our synchronized kitchen workflow, we kindly ask that parents arrange separate meal plans for very young children. Children over the age of 12 are counted and treated as adults. For younger children who would like to experience the main menu, we are happy to accommodate them by splitting a single adult portion across two plates for every two children.

  • We treat our operation exactly as if you were dining out at any restaurant. Our all-inclusive pricing is structured around a precise menu design, where we prepare exactly one beautiful serving per person. Due to strict health regulations regarding food safety and temperature control after service, any additional food or ingredients left over at the conclusion of the meal are packed up and taken by Chef Eric James and his team.